a free space on the web to complain

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Terms and Conditions

IComplain.info is a free non profit website for all users, including consumers and businesses. The purpose of this website is for frustrated consumers to share their bad experiences and hopefully can learn from others to avoid similar problems. We aim to provide an ad-free service, but reserve the rights to put ads on the site should we under financial pressure to run the site.


All complaint information entered into IComplain.info is shared with other IComplain.info members and the general public, through IComplain.info. It is IComplain.info 's policy to respect the privacy of Members. Therefore, IComplain.info will not sell or disclose to any third party a Member's confidential information including name, email address, physical address, phone number, or any other contact information. IComplain.info will also not monitor, edit, or disclose the contents of a Member's personal information unless required to do so by law or in the good faith belief that such action is necessary to: 

(i) conform to the edicts of the law or comply with legal process served on IComplain.info; 

(ii) protect and defend the rights or property of IComplain.info ; 

(iii) act under exigent circumstances to protect the personal safety of IComplain.info members or the public; 

(iv) fix or debug problems with the IComplain.info software/service. 


We will not disclose any of your personally identifiable information that you do not elect to make publicly available. Additionally, we will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which IComplain.info participates or to a purchaser of all or substantially all of IComplain.info 's assets to which this website relates. 

The only way personally-identifiable information could be disclosed is if it's done by the complainant, in the body of his or her own personally-authored complaint. The complainant is given the opportunity to preview what is being posted, to see exactly what was typed by the complainant prior to the complaint going live on the website. Even after the complaint is posted, however the complainant can edit and / or settle his or her own personally authored complaint at any time using the tools provided by the site, in an automatic fashion. The complainant can chose to post their own complaint, edit their own complaint, settle their own message, at any time. 

Personally Identifiable Information and/or Third Party Personally Identifiable Information is subject to disclosure to the appropriate authorities pursuant to judicial or other government subpoenas, warrants, or orders. This means that consumer and business information posted will be disclosed to the appropriate authorities pursuant to judicial or other government subpoenas, warrants, or orders. 

1.  complainant (complaint posters, business replies, comment writers, etc.) email addresses are not displayed by IComplain.info , including any other personally-identifying information. 

2. IComplain.info's message system allows people to contact each other on the site (if that option is chosen to be OK with the complainant) without revealing e-mail addresses. 

3. IComplain.info provides a platform for users to exercise their freedom of speech and share information. All user authored content is provided on an 'AS IS' basis. We do not censor posted consumer messages, or business replies, or investigate any complaints or comments for accuracy.  Whilst we adovate a truthful complain culture, however we are not responsible for the truthfulness and accuracy of user posted contents including complaints and comments. Therefore please use the service at your own risk.


This privacy statement applies to the site and service. Questions or concerns regarding this statement should be directed to  info@icomplain.info

Ellotech Ltd. owns and operates the web site and service.